Privacy Policy

This Privacy Policy describes how Faiter Technology, a company incorporated under the Companies Act, 2013, having its registered office at 105-DLF Cyber City, Bhubaneswar, India–751016 (“Company”, “we”, “us”, or “our”), collects, uses, stores, processes, and protects personal information of users who access or use our Services.

This Privacy Policy is published in accordance with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Applicable SEBI and RBI data protection and cybersecurity guidelines (where applicable)

We may collect the following personal information:

• Name, email address, mobile number
• Date of birth and age confirmation
• PAN or masked identification details (where legally required)
• Address and location (city/state only)
• Account login credentials

• Trading preferences and market interaction data
• Subscription and payment details (processed via third-party payment gateways)
• Device information, IP address, browser type, and operating system
• Log data, cookies, and analytics data

We collect and use your information for the following purposes:

• Providing and improving the Services
• User authentication and account management
• Compliance with legal and regulatory obligations
• Sending service-related communications, alerts, and notifications
• Processing payments and subscriptions
• Fraud prevention, security monitoring, and risk management
• Analytics, research, and product development

Your information is processed based on:

• Your consent
• Performance of contractual obligations
• Compliance with legal and regulatory requirements
• Legitimate business interests, subject to applicable law

We may share information with:

• Government or regulatory authorities as required by law
• SEBI, RBI, or other statutory bodies upon lawful request
• Technology service providers, cloud service providers, and payment gateways
• Professional advisers such as auditors, legal consultants, and compliance officers

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with applicable laws, regulatory, and audit requirements

Upon completion of the retention period, data is securely deleted or anonymized.

The Company implements reasonable security practices and procedures, including:

• Encryption and secure servers
• Access controls and authentication mechanisms
• Periodic security audits and monitoring
• Secure data storage and restricted internal access

We use cookies and similar technologies to:

• Enhance user experience
• Analyze usage patterns
• Improve platform performance

You may control or disable cookies through your browser settings; however, certain features may be affected.

Subject to applicable law, you have the right to:

• Access your personal information
• Request correction or updating of inaccurate data
• Withdraw consent (where applicable)
• Request deletion of data, subject to legal obligations

Requests may be made by contacting us at the details provided in Section 13.

Our Services may contain links to third-party websites or applications. The Company is not responsible for the privacy practices or content of such third parties. Users are advised to review their privacy policies independently.

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Where necessary, personal data may be stored or processed on servers located outside India, subject to applicable data protection laws and reasonable safeguards.

The Company may update this Privacy Policy from time to time. Any changes will be posted on the platform, and continued use of the Services constitutes acceptance of the revised policy.

In accordance with the Information Technology Act, 2000, the grievance officer details are provided below. We shall address grievances within the timelines prescribed under applicable law.